📋 Legal Document

Terms of Service

Last updated: August 5, 2026  ·  Effective date: August 5, 2026  ·  Contact: support@checkcalm.com
Please read these Terms of Service carefully before using CheckCalm. By creating an account or using our platform, you agree to be bound by these terms. If you do not agree, do not use CheckCalm.

Table of Contents

  1. About CheckCalm
  2. Accounts & Registration
  3. Subscription & Payments
  4. Acceptable Use
  5. Your Content
  6. AI Services
  7. Intellectual Property
  8. Privacy
  9. Disclaimers
  10. Limitation of Liability
  11. Dispute Resolution
  12. Termination
  13. Changes to Terms
  14. Contact Us

1. About CheckCalm

CheckCalm is a B2B SaaS compliance automation platform that helps businesses prepare for ISO 27001 and SOC 2 certification. Our platform uses AI to analyze security documents, map them to compliance controls, detect gaps, and generate security policies.

These Terms of Service ("Terms") govern your use of CheckCalm, operated by CheckCalm ("Company", "we", "us", "our"), accessible at checkcalm.com and app.checkcalm.com.

2. Accounts & Registration

Account creation

Organization accounts

When you create a CheckCalm account, you create a tenant (organization) and become its administrator. You may invite team members who will have access to your organization's compliance data.

3. Subscription & Payments

Plans

PlanPriceKey limits
Starter$99/month1 framework, 50 documents, 5 users, 1 policy package/month
Pro$299/month2 frameworks, 300 documents, 20 users, unlimited policy packages
EnterpriseCustomUnlimited, SSO, dedicated support

Billing

Cancellation & Refunds

4. Acceptable Use

You agree not to use CheckCalm to:

Violation of these terms may result in immediate account suspension or termination without refund.

5. Your Content

Ownership

You retain full ownership of all documents, policies, and other content you upload or create in CheckCalm ("Your Content"). We do not claim any ownership over Your Content.

License to us

By uploading content to CheckCalm, you grant us a limited, non-exclusive license to store, process, and analyze Your Content solely for the purpose of providing the service to you. This license terminates when you delete the content or close your account.

Your responsibilities

6. AI Services

CheckCalm uses AI to provide compliance analysis, gap detection, and policy generation. Important limitations:

We recommend consulting qualified compliance professionals before submitting to formal audits.

7. Intellectual Property

CheckCalm and its original content, features, and functionality are owned by CheckCalm and are protected by applicable intellectual property laws. Our trademarks and trade dress may not be used without our prior written consent.

You may not copy, modify, distribute, or create derivative works based on our platform without explicit written permission.

8. Privacy

Your use of CheckCalm is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using CheckCalm, you consent to the collection and use of your information as described in the Privacy Policy.

9. Disclaimers

CheckCalm is provided "as is" and "as available" without warranties of any kind. We expressly disclaim all warranties, whether express, implied, or statutory, including:

10. Limitation of Liability

To the fullest extent permitted by law, CheckCalm shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Our total liability to you for any claims arising out of or related to these Terms or the service shall not exceed the amount you paid us in the 12 months preceding the claim.

Any claims must be brought within 12 months of the event giving rise to the claim.

11. Dispute Resolution

Informal resolution

Before initiating formal proceedings, you agree to contact us at support@checkcalm.com and attempt to resolve the dispute informally for at least 30 days.

Arbitration

If informal resolution fails, disputes shall be resolved by binding arbitration in Brazil, with one arbitrator per party. The arbitration shall be conducted in English.

Governing law

These Terms are governed by the laws of Brazil, without regard to conflict of law provisions.

12. Termination

By you

You may terminate your account at any time via account settings or by contacting support. Termination takes effect at the end of your current billing period.

By us

We may suspend or terminate your account immediately if:

Effect of termination

Upon termination, your access to the platform will cease. Your data will be deleted within 30 days as described in our Privacy Policy.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by:

Continued use of CheckCalm after changes constitutes acceptance of the updated Terms.

14. Contact Us

For questions about these Terms: